One of those days!!!!

**Sapper** · 04-23-2013, 01:57 PM

For those that don't know, I work in a GM dealership Parts Dept.
We get these calls from time to time, but I got 4 already today just like this:

Lady calls and gives the story of she lost a key and the other is broke, her husband is out of town working, yata, yata, yata.

Me: Ma'am, is your name on the title or registration?
Lady: No, my husbands.
Me: The he is the one who must bring in one of those documents with a photo ID for us to request a key code from GM.
Lady: OK, do you have a key for it?
Me: I need the last 8 digits of your VIN
Lady: Last 4?
Me: Last 8 please. being a 2006 that first digit of the last 8 will be a 6.
Lady: last 6 are...
Me: NO Ma'am, the last 8 digits. (taking deep breaths now)
Lady: 6xxxxxxx
Me: Looking at screen dumbfounded.
Ma'am your VIN is not coming up. What kind of vehicle is this?
Lady: It's a Chrysler 300.
Me: (punching my desktop) I'm sorry Ma'am you have to call a Chrysler dealer for that.
Lady: Well it's just a car key, why can't you help me?
Me: CLICK!!!

5:30 needs to get here in a hurry before I get upset.

There's vids on youtube about this stuff too and they are dead on.